Booking Policy

1.1 A booking at Legacy Leadership Collective Retreat (LLC) is confirmed when payment is made in full.

1.2 If a booking is made less than three months in advance of the start date of the retreat, the whole amount is required to confirm the place.  

1.3 Guests must obtain full and comprehensive travel insurance to attend the retreat including, but not limited to, overseas medical expenses and evacuation, trip cancellation and force majeure events. 

1.4 Every guest must provide LLC Retreat with full insurance details, along with a signed copy of the participation and liability waiver form. Failure to do so results in a cancelation of the booking and forfeiting the paid deposit.

1.5 Guests must be at least 18 years of age to attend LLC Retreat. Guests under 18 may be allowed to attend provided they are accompanied by a guardian 18+ years old and are approved by management.

1.6 By making payment of a full payment for any program at LLC Retreat, you are accepting LLC Retreat’s Terms and Conditions.

2. Payment Policy  

2.1 Payment must be received in full and must be made at least 60 days prior to the retreat commencement. Failure to pay within this timeframe results in place being forfeited and resold.

2.2 Bank fees incurred by transferring money are the sole responsibility of the guest.

2.3 The guest is responsible to pay for all extra services not included in the selected package in cash in the local currency or where facilities allow, credit card payments can be accepted.

 3. Cancellation Policy

Guest cancellation

3.1 If a guest cancels the booking, LLC Retreat will not issue a cash, cheque, or credit card refund for any reason.   As per cancellation schedule below, a portion of your payment can be used as credit for another retreat to be taken within eighteen months from original booking. If you would like to transfer your booking to another female guest, we would be more than happy to do so. All cancellations and booking transfers must be received in writing via email.

3.2 Cancellation fees

• If a guest cancels 90+ days from the start of the booked retreat date, 100% of the payment (less non-refundable cancellation fee – 500 British Pounds) can be applied to another retreat to be used within one year from the date of booking.

• If you cancel 60-89 day before the start date of your booked retreat, 75% of the booking fee (less non-refundable deposit – 500 British Pounds) can be applied to another retreat date to be used within one year from the date of booking. With 25% of the overall price being forfeited.

• If you cancel 15-59 days before the start of the booked retreat date, 40% of your payment (less non-refundable deposit – 500 British Pounds) can be applied to another retreat date to be used within one year from the date of booking. With 60% of the overall price being forfeited.

• If you cancel 14 days or less before the start of the booked retreat, you will forfeit the full amount of the retreat package price.

3.3 Exceptions to LLC Retreat’s guest cancellation policy cannot be made for any reason. We do not offer any credit for arriving late or departing early, missing activities, or not utilizing any part of the program. You must submit your signed participation agreement and liability waiver form 60 days prior to retreat start date, whichever comes first. Guests who fail to do so, may be subject to an automatic cancellation and the above policy will apply.

3.4 Legacy Leadership Collective Retreat Cancellation policy

3.5 If LLC Retreat cancels or changes a scheduled retreat date for any reason, excluding force majeure (see clause 3.6) you may transfer your full payment to another retreat date within 12-month period, pending availability.  LLC Retreat is not responsible for any expenses incurred in preparation of the cancelled retreat, i.e., airplane tickets, illness, loss of work etc.

3.6 LLC Retreat will not be liable for cancellation, failure of, or delay in performing its obligations under this agreement due to force majeure events (Earthquake, hurricane, tornado, flooding, volcanic activity or other natural disasters, or in the case of war, action of foreign enemies, terrorist activities, labour dispute or strike, government sanction, blockage, embargo or epidemic) or if certain conditions present unacceptable danger to the participant.

3.7 In the event of a cancellation or refund, LLC Retreat will not be responsible for any currency fluctuations and will refund the original amount that was invoiced.

4. Prices & Services

4.1 Prices and services are subject to change. The booking price includes the services as stated on the website and the booking confirmation receipt. Any additional agreements will be communicated via written form. LLC Retreat reserves the right to change its prices without prior notice.

4.2 LLC Retreat reserves the right to change its offer or individually agreed services due to extraordinary circumstances s (e.g., external forces, governmental regulations, delays of third parties, weather and oceanic conditions, etc.). If any essential contract paragraph is changed, the customer will be informed as soon as possible. The retreat schedule and inclusions can change at any time without notice. The program listed on the website is always applicable.

4.3 LLC Retreat reserves the right to change its location or dates due to unforeseen issues (e.g., third party delays or problems, construction, etc.) Ocean Soul Retreat will ensure the standard be kept the same in all the partnering villas / resorts / boats.

4.4 LLC Retreat reserves the right to change or amend this policy at any time. The current policy is always applicable.

5. Disclaimer

Data Use and Protection

The customer agrees that he/she may be photographed and/or filmed during his/her stay and/or activities in connection with the company and agrees that the company may use such recordings for promotion and/or advertising purposes without any prior consent. If the customer wishes to not be photographed or photographs to be used on marketing material, they must select this option on the liability waiver.

The customer agrees that the company for marketing and market research purposes may use his/her personal data. The company assures that all personal data will be treated confidentially and not be transferred to any third party other than necessary to fulfil the booking or deliver the requested service.